contact us

Use the form on the right to contact us.

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2741 South Osceola Way
Harvey Park South, CO, 80236
United States

713-858-6401

Ordering Information

 

Shipping

Because we're a small start up, shipments are made once a week.  If you have a special circumstance that requires a quicker shipping, please leave a comment as you checkout and we will do our best to accommodate your needs.  

 

Returns

Thanks for shopping at The Sparrow Studio!

We want you to be 100% satisfied with your purchase, and we're here to help.

To initiate a return, please contact us at returns@thesparrowstudio.com.  Eligible return items need to have been purchased within the last 30 days and be in the condition that you received it.  Sale items can be refunded. 

Because we carry a limited and seasonal inventory, we may not be able to replace your exact item but we will offer you an exchange or refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  To return an item to us, please mail it to the following address:

2741 S Osceola Way, Denver, CO 80236

Once we receive your item, we will notify you that we have received it and will initiate a refund to your credit card (or original method of payment). 

Please contact us if you have any questions by clicking on the envelope icon in the upper righthand corner of the web site or emailing directly at returns@thesparrowstudio.com.